After acquiring Visafone, here are somethings you need to know…
What is Visafone Customer Migration?
Visafone customer migration is a simple process of migration that allows all VISAFONE numbers work on the MTN network and function as a GSM service.
As a Visafone customer, why do I need to do this customer migration to MTN?
You will be required to perform the migration because VISAFONE is now owned by MTN and all VISAFONE lines now be powered MTN.
Will I be required to change my number?
No, you are not required to change your number. Your VISAFONE number will be retained on the MTN network.
What will happen to my tariff plan for data or voice?
All tariff plan and data bundle packages will remain unique to VISAFONE.
Where can I go to do the SIM migration?
You can visit any MTN or VISAFONE Retail shops nearest to you to perform the migration process.
How much does it cost to do the migration to MTN?
The Migration process and New SIM Card are FREE of charge.
How long will the migration process take to be activated on MTN network?
Migration process is instant but your line will be expected to be active on the MTN Network within 24 hours of activation.
Do I expect any further service distruption afterward as a result of the migration?
No, we do not expect any further service disruption however, if you do experience disruption for any reason, you can always let our Customer Care Representatives know, they will be glad to help you restore your service promptly.
What are the requirement for the migration process?
The following details will be required from you to validate ownership of the line before a Migration is done on any VISAFONE number
- Duly filled Migration form (to be provided to customer on visit).
- An active VISAFONE MSISDN.
- Three (3) frequently dialled numbers.
- A Valid ID card – International Passport (Data Page), Driver’s license, National ID, Voters Card, etc.
- VISAFONE SIM or Starter Pack/kits (Optional).
- Last recharge and activation date (optional).
Can I send somebody to do the migration on my behalf?
No, you cannot. PROXY Migration process is not allowed.
What will happen to my Visafone data balance after the migration to MTN?
You will not be able to retain your data balance, however you will be duly compensated after your SIM migration is done with the appropriate validity period.
Will I be able to subscribe to MTN product & service once the migration process is completed?
No, you will only be able to subscribe to only Services designed for VISAFONE customers for Voice and Data. MTN VAS services will be available for all Visafone numbers.
Do I have to perform SIM registration?
Yes, to be sure we have your full details on our system in compliance to regulatory requirement.
Since Visafone SIM are CDMA compatible, will my existing CDMA devices or handset work with the MTN SIM?
No, MTN SIMs will only work with a GSM compatible device or handset. However, some CDMA devices or handset are compatible with GSM SIMs.
How do I know if my CDMA device or handset is also compatible with GSM SIM?
This is dependent on the type of device or handset you have, however, you can check the network options on the device or handset to select available network support options.
Will MTN provide me with a GSM compatible device?
MTN will not be providing you a GSM compatible device, however, MTN has made adequate provision for a substantial airtime bonus compensation into your line after migration.
How can I get a GSM compatible phone to buy?
We have range of phones/handsets available in-store to buy. The Customer Care Representatives will be glad to assist you to make the best of choice.
How do I have access to MTN product and service details?
The Customer Care Representative will also be available to assist you but for quick and details access to Visafone Product and Services, you can visit: www.visafone.com.ng
If I need service support and I need to speak to a customer care rep, what do I do?
To speak to a customer care representative, simply dial 222. You will be assisted.
What time of the day can I call 222?
The 222 helpdesk works 24hours, 7 days a week. You can call at your most convenient time and be sure you will get help.
I have a Visafone recharge vourcher(s), will I be able to use it after migration to MTN?
No, you will not be able to use your VISAFONE recharge voucher on MTN.
Which recharge airtime vouchers will I be able to use after migration to MTN?
You will be able to recharge with MTN recharge cards (VTU or Logical or Physical recharge voucher).
What airtime value will I get if I rechage with MTN voucher?
You will get same value of any denomination purchased.
Will I be charged based on MTN service tarrifs?
No, you will be charged based on Visafone product and service tariff plans, remember you will retain your Visafone tariff and remains as Visafone line.
After swaping to MTN, if I don’t use my line for a period of time will I be disconnected?
Yes, we operate in accordance to NCC guideline to discount all dormant lines within a period of 90 days but not more than 120days off the network.
What do I do if I travelled for a long period?
You can subscribe to our product called “keep my number”, which allows you extend your dormancy period for you to 1year.
How do I subcribe to that and what does it cost?
You can simply dial *365*1# OR SEND KMN to 36500. This service cost N500.00 yearly.
Will I be able to take part in any MTN promos and free offers once swapped to MTN network?
No, you may not be eligible to take part in any MTN promos except promotion targeted at Visafone customer.
Will my network reception still be restricted to only where Visafone has network coverage?
No, you will have access to MTN extensive network coverage Nationwide.
Whether you own a Windows or Mac OS laptop, following these basic tips will make your battery last much longer between charges.
DIM THE SCREEN
By far the biggest power drain on most laptops is the screen or to be more specific, the screen’s backlight.
Simply reducing the screen brightness can add 30 minutes or more to your battery life. If your laptop allows it, use the keys or buttons near the keyboard to adjust the brightness. Typically, you’ll hold the Fn key and press one of the function keys in the top row, or one of the cursor keys labeled with a sun symbol.
AVOID USING CD OR DVD
If you store a copy of data you need on a CD/DVD, copy it to your laptop’s hard drive or a thumb drive before traveling. Optical drives consume large amounts of power to spin up CDs and DVDs. Try to avoid applications that keep your hard drive or optical drive spinning. Need to play music? Try to use your handheld MP3 player, rather than playing songs on your computer. Playing songs on your computer will keep the hard drive working which uses energy.
RUN LESS OF PROGRAMS
If you’re the sort who has 10 or even 20 tabs open in your web browser, you’ll benefit from longer battery life by reducing those tabs. The same goes for running lots of applications at the same time.
When you run lots of programs, or have lots of photos open, you’ll use up all the free system memory. Anything extra has to be ‘paged’ to the hard disk, which as we’ve said, is a mechanical device in many laptops.
SHUT DOWN OR HIBERNATE
Shut down or hibernate your laptop rather than using standby, if you plan on not using it for a while. Standby continues to drain energy to keep your laptop ready to go when you open the cover.
AVOID SOFT SURFACE
Avoid placing your laptop on a pillow, blanket, or other soft surface that can heat up.
DISABLE WI-FI AND BLUETOOTH
If you’re not using them, disable Wi-Fi and Bluetooth. Both radios can use a fair amount of power, so it makes sense to turn them off when you’re on battery power. Most laptops have a switch or key combination to disable Wi-Fi.
KEEP THE BATTERY FRESH
Batteries leak power if they aren’t used fairly soon after charging. If you use your “full” battery 2 weeks after you last charged it, you may discover it is empty.
BlackBerry has launched its first smartphone running the Android operating system.
It is a new approach for the company which has struggled to attract customers to its own operating system, BB10.
BlackBerry said its new device, Priv, was designed to offer customers improved security over rival Android handsets.
“Coming with a device that tries to address security on Android is a good idea, but may have been better three years ago,” said Francisco Jeronimo, research director for industry analysts IDC.
“It will be difficult to regain clients who have already moved to other handsets, and it’s quite an expensive device.
||147 x 77.2 x 9.4 mm (5.79 x 3.04 x 0.37 in)
||192 g (6.77 oz)
||– Capacitive touch 4-row BlackBerry keyboard
||AMOLED capacitive touchscreen, 16M colors
||5.4 inches (~71.9% screen-to-body ratio)
||1440 x 2560 pixels (~540 ppi pixel density)
||Yes, up to 10 fingers
||Corning Gorilla Glass 4
||– Curved edge screen
||Android OS, v5.1.1 (Lollipop)
||Qualcomm MSM8992 Snapdragon 808
||Dual-core 1.8 GHz Cortex-A57 & quad-core 1.44 GHz Cortex-A53
||18 MP, Schneider-Kreuznach optics, optical image stabilization, phase detection autofocus, dual-LED (dual tone) flash
||Geo-tagging, touch focus, face detection, HDR, panorama
||2 MP, 720p
||Wi-Fi 802.11 a/b/g/n/ac, Wi-Fi Direct, hotspot
||v4.1, A2DP, EDR, LE
||Yes, with A-GPS
||microUSB v2.0 (SlimPort 4K)
||Accelerometer, altimeter, gyro, ToF proximity, compass
||SMS, MMS, Email, Push Email, IM, BBM
||– Active noise cancellation with dedicated mic
– Fast battery charging: 60% in 30 min (Quick Charge 2.0)
– Optional Wireless Charging (Qi/PMA-enabled)
– MP3/WAV/eAAC+/FlAC player
– MP4/H.264 player
– Photo/video editor
– Document viewer
||Li-Ion 3410 mAh battery
Chinese tech giant Huawei has unveiled two prototype removable lithium-ion batteries that can recharge in minutes, using a bespoke charger.
The lower capacity battery charged by 68% in two minutes – but is not big enough to run a smartphone for long.
The higher capacity one charged by 48% in five minutes and could provide up to 10 hours of talk time, the firm said.
Current battery life is a significant limiting factor in the performance of portable devices.
Many tech firms and entrepreneurs are researching the issue.
In March, Samsung announced that the batteries in its new Galaxy S6 handsets could power up to four hours of usage after a 10-minute charge.
Israeli start-up Storedot unveiled a fast-charging device at the beginning of the year which it hopes will eventually be able to charge any smartphone battery in under one minute.
Scientists are also researching alternative battery materials to the traditional lithium-ion such as aluminium and graphene.
Huawei says it used heteroatoms – atoms which are not carbon or hydrogen – which the firm claims can increase charging speeds without affecting the battery’s overall lifespan.
“Everyone in the world – consumers and all the manufacturers – would benefit from some unforeseen breakthrough in battery chemistry technology,” Microsoft president Rick Osterloh said.
The Tecno WinPad 10 is the newest from Tecno to offer all the comfort you desire from your smart device. It easily transitions from a tablet to a PC whenever you require, giving you the best functionality a tablet can give.The Intel® Core™ processors ensure you enjoy stunning visuals, effortless multitasking, increased speed and enhanced security to help you create, play, entertain and achieve so Intel laptops are faster and smarter for immersive gaming and enhanced productivity.Great to look at, the WinPad 10 boasts advanced hardware including a 10 inch HD screen and a unique, detachable 3-in-1 keypad that makes this mobile beauty a Tablet when you want it and a Laptop when you need it to be – essentially, you’re getting two devices for the price of one as opposed to other brands that offer these devices separately. The Intel Atom processor (Z3735f) is responsible for the amazing speed of this device!
Expandable Strorage: microSD (Supporting cards upto 64GB capacity)
Front Facing Camera: 2MP Camera
Rear Facing Camera: 5MP Auto Focus
WiFi : 802.11 b/g/n
USB Ports: 1x micro USB 2.0
HDMI Port: 1x micro HDMI
Battery: 7000 mAh Li-Ion
3G Radio: Single SIM 3G Bands 900/2100MHz, 2G 900/1800MHz
Extras: Tecno Boom Speakers
Accessories: Chiclet Keyboard with multi-position kickstand
Form factor: 2-in-1 Hybrid with removable keyboard
Operating System: Windows 8.1 (Upgradeable to Windows 10 for free)
Screen Size: 10.1 inches
Screen Resolution: 1280 x 800
Display Technology: IPS, 16:9 Widescreen
Multi Touch Points: 10
Chipset Intel Atom: Z3735F (64 bit) Bay Trail
Cores: 4 cores
Chipset Clock Speed: 1.33 GHz Base with burst speed upto 1.83 GHz
Chipset L2 Cache: 2MB
Graphics: Intel Integrated graphics